As more customers today turn to mobile devices to browse, research, purchase, and seek support for products and services, mobile live chat enables businesses to increase mobile sales, satisfy mobile customers, and improve the productivity of your agents.While chat support on a website helps close more sales, increase the value of each transaction, and improve customer loyalty, providing mobile live chat is a different ballgame.With the right mobile online chat solution, you can engage mobile visitors as easily and effectively as you provide chat for your website.
Bold360’s mobile live chat creates a unique mobile experience letting customers interact with your brand in a way that matches their expectations, habits, and devices.
With mobile live chat from Bold360, you can: A live chat implementation can simultaneously help your business cut support costs and boost online conversions.
Then, several adjustments are made to ensure a clean and pleasant mobile chat experience, even when the device is rotated.
Embed chat directly in your native i OS and Android app, so users can enjoy a seamless sales or support chat experience without ever leaving the app.
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View Report: Effective Mobile Engagement Maximize mobile engagement by creating an entirely unique experience for mobile visitors.
Bold360 automatically recognizes the type of device a website visitor is using and presents invitations that render beautifully on it.
You can chat everywhere: in a car, at home or while shopping.
The mobility will make earning new customers easy since you’re always there to respond!
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